NEW YORK — May 5, 2021 — NS1, the leader in application traffic intelligence and automation, today announced it has achieved 23 consecutive quarters of growth. The company’s continued success reflects increasing demand for the company’s software-defined infrastructure and application networking solutions, which play a key role in keeping companies connected and business moving forward.
With a four-year compound annual growth rate of 43% for annual recurring revenue, the company saw triple-digit growth in bookings for NS1 Enterprise DDI. During this quarter, the company added 43 new customers, including Belk and Nature’s Bounty. NS1 now serves more than 760 customers, including many of the world’s most trafficked applications, such as LinkedIn, Dropbox, JetBlue, Fox, and The Guardian.
“Events over the past year brought on an explosion of applications that keep customers and employees connected, but underneath there’s a second wave of innovation happening—a massive upgrade of infrastructure to ensure the very best connectivity and performance,” said Kris Beevers, CEO, NS1. “This growing demand to connect applications and audiences for reliable, secure, superior experiences continues to fuel NS1’s growth.”
NS1’s Global INS1DER Partner Program continues to expand and was recently awarded the 5-Star rating by CRN®, a brand of The Channel Company, in its 2021 Partner Program Guide. Since the program’s inception in October 2019, NS1 has added many market leaders as partners, including AHEAD, Connection, ConvergeOne, CSpire, GDT, Logicalis, Softcat, and Trace3. The company also continues to deepen its strategic relationships with technology and alliance partners, such as Cisco, HashiCorp, and ServiceNow.
Sustaining the company’s consistent growth, NS1 maintained a customer retention rate of 95% and closed Q1 2021 with a Net Promoter Score of 78, which is in the top tier among software-as-a-service companies. This is in part due to helping customers like Grubhub build resilient systems to prepare the company to meet surging user demand and changing traffic patterns brought on by the pandemic.
To support an expanding customer base, the company has also expanded its team rapidly. In Q1 2021, NS1’s headcount grew 8%. Last year, it invested aggressively in its strategy to develop a diverse and inclusive workplace with meaningful work and career opportunities and created a plan for everyone at NS1 to have a place, a path, and a voice. This strategy has significantly influenced recruitment. The company now has diverse representation in more than 80% of interview panels and nearly half of all hires.
NS1 Labs’ open source projects are gaining traction as well. Pktvisor, the lightweight tool for real-time network visibility now has more than 200 commits and 300 stars on GitHub while flamethrower, a DNS testing tool, now has more than 100 commits and 190 stars.
Committed to industry leadership and contributions, NS1 will host INS1GHTS 2021, an interactive forum offering sessions with leaders who are solving some of the biggest challenges in ensuring high-quality, digital-first experiences. Attendees will gain actionable strategies and best practices as they connect and engage with other DevOps, NetOps, and SecOps practitioners. Registration is open for the June 24, 2021 event, and the speaker lineup and agenda will be announced soon.
NS1 automates the deployment and delivery of the world’s most trafficked internet and enterprise applications. Its software-defined, next-generation application networking stack modernizes DNS, DHCP, and IPAM — the familiar and universal foundations of all network and internet services — to unlock unprecedented automation, visibility, and control in today’s complex, heterogeneous environments. NS1 has more than 760 enterprise customers worldwide, including LinkedIn, Dropbox, Pitney Bowes, Bleacher Report, and The Guardian, and is backed by investments from Energy Impact Partners, Dell Technologies Capital, Cisco Investments, and GGV Capital.
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